Could customers of Ennatuurlijk in Meerhoven have known that they had to pay annually for the connection to the heating network in the Eindhoven district? “No,” says Municipal Heating Foundation Eindhoven on behalf of more than 2,000 customers. “Of course,” says Ennatuurlijk.

The question was central on Wednesday, November 22, 2023, during a case at the Den Bosch court. Ennatuurlijk had appealed against a court ruling there. At the beginning of 2021, it determined that Ennatuurlijk had to reimburse the costs because customers could not determine from their contracts what they paid for. This is a lot of money, because according to the objectors it amounts to approximately 2,000 euros per family. The court is expected to rule on the case in February. Both parties can still appeal against that ruling to the Supreme Court.

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